5 Awesome Benefits of a Live Phone Answering Service for Your Business

You’re in the middle of an important work task—and the phone rings. Being a small business owner, you feel like you have to answer, but what if there was an easier way?

There is! Many business owners have discovered the joy of using a live phone answering service. You can outsource your incoming calls to an experienced operator who can help your customers, day and night.

Want to find out more? If so, keep reading to discover five amazing benefits of a live phone answering service.

1. A Business Phone Answering Service Saves You Money

Hiring a full-time admin support person to answer your calls isn’t cheap—at an average hourly rate of $17.09, you’re going to be paying a lot each week for telephone support.

And, that’s just for one person!

One of the biggest advantages of outsourcing business phone answering is that it saves you money. Phone answering services are much more affordable than staff.

Most services offer affordable monthly plans, based on the size of your business and the average number of calls you receive.

2. Boosts Productivity

A business phone answering service can help you boost productivity! Instead of answering the phone all day, you can free up your time to focus on strategy and more pressing business matters.

3. Your Customers Will Be Happier

Customers hate leaving voicemails. If you leave a message, how do you know it’s been received–and will anyone ever call you back?

An answering service is great for customer service, since it means your customers can reach you at any time throughout the day. Your staff will never know that they’re speaking to a phone operator and not a business employee.

4. You’ll Never Miss an Important Call

Are you waiting on an urgent call from a new client or business partner? Instead of waiting next to your phone all day, simply leave it to your trusted phone answering service.

They’ll relay the message to you right away and you can call them back. You can generally arrange for all messages to be sent to you via email or a text message.

You can learn how it works here.

5. Ideal for Scheduling

Does your business depend on scheduling? For doctors, personal trainers, or tutors, timing is everything—one canceled appointment or late arrival can throw off your day.

A phone answering service makes it much easier to manage your day, since customers can call to easily reschedule or cancel their appointments.

Upgrade to a Phone Answering Service—Your Business Will Thank You

If you could use some help for your small business, a phone answering service might be just what you need. To start enjoying the benefits mentioned above, look for an experienced phone service provider with experience in your industry.

You can make the switch in just a few days, ensuring you and your customers are looked after!

Did you find this article helpful? If so, please read on to find out more.