May 30, 2024

The Importance & Benefits of Managed It Support for Law Firms

Information technology is a fantastic thing and it has helped businesses to grow and prosper. The downside of being able to use the Internet is the many issues with cyber security that come up every single business day. It is a concern for all businesses both large and small and these threats have encouraged many businesses including law firms to improve upon their current levels of security. There is only so much that an antivirus and anti-malware can do and so keeping your clients’ confidential details secure is incredibly important for this specific industry. Law firms have an incredible amount of personal, sensitive and confidential data for their business customers, for their employees and for their clients as well.

This is what makes them particular targets for cyber criminals and so if you are a law firm with IT support then you have everything in place to boost productivity and security to protect your data. It makes sense for any law firm to not set up their own in-house IT support team because using an external provider is much more cost effective. By hiring an external IT support provider, you get all of the expertise without having to hire any more staff. If you are curious as to how your law firm can benefit from managed IT support then maybe the following can help to illuminate you somewhat.

  1. Enhanced security – As was mentioned briefly before, if there was an industry in which IT security is incredibly important then law firms will be close to or at the top of the list. When you use external IT support, you’re getting the best in cyber security technology and they will use remote monitoring and management to keep an eye on your systems at all time which means that they are continually monitored 24/7 and 365 days of the year. Even when you and your employees have gone home in the evenings and on the weekends, your external IT support team is working hard for you all the time.
  2. Maintaining compliance – Law firms have a great deal of compliance to adhere to because of the amounts of sensitive client information that you have. There are many government regulations with regard to data security and so your external IT support team will make sure that your law firm follows all compliance procedures and they will keep themselves up-to-date with any changes from day-to-day. They will also make sure that your employees who need to go out and visit clients are able to access sensitive information stored on your server. It’s likely that they will encourage you to move to cloud security because it is a lot safer and it can provide information from any Internet connected device.

As with any business, your law firm is always looking for ways to reduce your operational costs and so working with an external IT support team, you’re saving your business an incredible amount of money in the form of not having to hire additional people for an in-house support team and not having to spend money on IT infrastructure.

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