How to Elevate Your Plumbing Business with Technology
People don’t typically pair technology and plumbing together, but that’s far from the truth. There is plenty of technology to make being a plumber and managing a plumbing business much easier. On the management side, there are plumbing project management software, customer service, and payroll tools. When plumbers are out in the field, there’s a technology for smart leak detection and much more. To find out how to elevate your plumbing business with technology, continue reading below.
Project Management Tools
Whether you manage a full team of plumbers or you’re self-employed, you need a way of properly managing incoming tasks and tracking progress. Using traditional paper and pen is still preferred by many people, but job management software is the way to go. By using high-quality job management software for your plumbing business, you can easily schedule new appointments, assign work to your team, and much more.
Customer Service Tools
Providing excellent customer service is essential for any business, and plumbing is no exception. There are many different contact streams in this day and age including text, social media, email, phone calls, and other instant messaging. Unfortunately, keeping track of all communication can be difficult, but you don’t want to miss out on potential customers and correspondents. To make this task much easier, you can install a Customer Relationship Management (CRM) tool.
Whether you pay staff weekly or monthly, or need to manage your own finances, a payroll tool is a great way to elevate your plumbing business. With the right tool on your side, you can automate payroll, which means you can spend more time on improving the business. With the majority of tools, you can access a free trial, which means you don’t need to make any immediate investments.
Keeping in touch with your team is essential. These days, you don’t need to rely on replies to emails or an answer on the phone. Instead, you can send instant messages, which can be picked up straight away. Additionally, a quality communication tool will allow you to send and receive documents through the messenger interface, which will save a lot of time.
Fleet Management Tools
If you own a plumbing business, you most likely have a fleet of vehicles to take care of, which will entails proper maintenance, fuel assessments, and tracking. Fortunately, there are plenty of brilliant fleet management tools, which will allow you to keep track of your vehicles, schedule maintenance tasks, and gain accurate fuel usage data, which can be used to inform team training materials. As well as improving employee training, a fleet management tool will reduce monthly outgoings and improve the shelf life of the fleet.
Plumbing is a largely non-tech industry, but technology has seeped through to smooth out operations and make life easier. Many of the software and tools can be used regardless of business size, especially communication tools and financial software – like payroll. When it comes to managing a team, project and fleet management tools will make processes feel much more efficient.