Troubleshooting the Most Common iPhone Problems: An In Depth Guide

Over 1 billion consumers currently use iPhones. Many users love them since they deliver a smooth and seamless performance. What’s more, they are less susceptible to malware attacks. But this doesn’t mean that the iPhone hasn’t had its fair share of issues.

From issues with charging to throttling, iPhone problems can crop up over time. Luckily, there are some handy tips and tricks you can use to fix these issues. If your smartphone is malfunctioning, below is a comprehensive guide to help you troubleshoot the most common iPhone problems.

iPhone White Screen of Death

Is your iPhone’s screen white and not showing any apps?

You may be facing the iPhone White Screen of Death. It can be caused by a failed upgrade, magnification, jailbreak, or hardware problems. While the name may be scary, you can make your iPhone functional again with these steps.

  • Three-finger tapping the screen: To fix magnification, hold your three middle fingers together and use them to double-tap the screen
  • Hard resetting the iPhone: It’s similar to a restart, but it is more potent as it can clear some of the iPhone’s memory cache
  • Restoring via iTunes: With this method, you need to reinstall the previous OS on your phone and restore backed-up data
  • DFU Mode: The Device Firmware Update (DFU) Mode helps you turn on the iPhone without starting up the operating system, allowing you to make changes to the operating system itself

Remember, the hard reset and DFU mode may clear all your settings and data on iPhone. This is why you should have an iCloud or iTunes backup. If you don’t, you should first recover your data through Stellar Recovery for iPhone before fixing this issue.

iPhone Face ID Problems

Face ID has become a prominent part of the iPhone’s features list. You can use it to unlock your phone, take amazing selfies, or check your bank balance. But sometimes, your iPhone face ID may stop working.

To solve this iPhone 13 problem, ensure your smartphone is running the latest version of iOS. You can then head into your settings and confirm that the features you’re trying to use Face ID with are currently turned on.

If you’re having issues using your face to unlock your iPhone, ensure you’re actively looking at the screen and bringing it closer to your face. Make sure you’re scanning your face in a well-lit room. Also, confirm that your phone’s front-facing camera doesn’t have any dirt.

In case you’re constantly changing your look, you may need to add an alternative appearance to Face ID.

iPhone Black Screen

When your iPhone’s screen goes black and isn’t responding, it can be frustrating. Most black screen issues occur due to a bad drop, water spills, app updates, software issues, and more. Fortunately, there are ways you can fix this issue.

  • Charge your iPhone: If your black screen may be due to a draining battery, connect it to a functioning power source.
  • Hard reset your iPhone: You can force your phone to turn off and then back on.
  • Put your iPhone into recovery mode: This feature allows you to connect your iPhone to a computer so that it can help repair your smartphone.
  • Perform a factory reset: You can restore your phone to factory settings via iTunes
  • Close the app with issues: Some apps won’t be compatible with your iPhone, so you may need to stop using them.

In case your iPhone’s screen is still black after following these directions, you can visit for quality and affordable repairs.

iPhone Microphone Problems

Are you experiencing iPhone 12 microphone problems?

Occasionally, you may experience iPhone 12 pro max problems like a microphone malfunction. This can make it hard for people to hear you during phone or FaceTime calls. You may also have trouble using Siri.

The first step to fixing the problem is to find out which of your iPhone’s three microphones is defective. Once you find the faulty microphone, you can start troubleshooting. Ensure nothing is blocking the microphone. If you find debris in your microphone, you can use a compressed air can to remove it.

Additionally, make sure your iPhone is running the latest version of iOS. In case it’s not, you should download and install the new version. You can also fix the microphone issue by resetting your network settings and restarting your iPhone.

Overheating iPhone

Complaints of iPhones getting very hot aren’t new. It may be due to a side effect of the iPhone’s CPU overheating. This is the part that allows your iPhone to function as a fast computer. When it works extra hard during day-to-day use, it may start overheating.

You can stop overheating by:

  • Regularly closing the apps you’re not using
  • Giving your iPhone a break to let it cool down
  • Updating your apps regularly
  • Stop charging it
  • Placing it in a cooler environment
  • Taking it off its case
  • Turning the phone off

iPhone Battery Life Problems

One of the most common problems among iPhone users is a fast-draining battery, especially after an upgrade. This means you can’t make it through the day without charging your phone.

Some apps on your iPhone are power-intensive. You can reduce fast battery drainage by controlling them through a factory reset. To identify the apps that draw the most power, visit the settings app and then tap Battery.

If you keep your iPhone’s screen at full brightness, it may be the reason your battery drains fast. Consider dimming your iPhone’s brightness to save battery. Additionally, you should try disabling your iPhone’s location services when you don’t need them.

iPhone Camera Roll Crash

Camera Roll crash is one of the most common iPhone 12 and 13 problems. It can happen accidentally or due to technical glitches. This means you may not be able to access your photos or videos. If you have not enabled the iCloud or iTunes backup feature, you risk losing all your photos and videos.

You can solve a camera roll crash in the following ways:

  • Restoring the iPhone to factory settings
  • Reboot your iPhone
  • Quit and re-launch the photos app
  • Update iOS to the current iOS version

iPhone Cellular Data Problems

Got a “No Service” symbol, and you can’t connect to your cellular network?

Your cellular data may not be working due to poor connection in your area, lack of mobile internet, or a problem with your iPhone. To solve the cellular data problems, ensure there isn’t an outage in your area.

In case you determine the issue is unrelated to a network outage in your area, you can try restarting your iPhone and see if that fixes the issue. You can also turn the Airplane Mode on for 30 seconds before turning it off.

If these two steps don’t work, you should go to settings and try shutting off your cellular data completely.

Forgot iPhone Passcode or iPhone Disabled

Setting a passcode on your iPhone can help keep prying eyes from your data. However, sometimes you may forget your passcode. If you forget these 6 digits and enter the wrong number six times, your iPhone will be disabled.

There are three ways to fix a forgotten iPhone passcode:

  • iTunes: If you backup your phone through iTunes, you can restore your disabled iPhone from this backup
  • iCloud: You can erase your iPhone using the Cloud and restore it with a Cloud backup
  • Recovery Mode: Use this option if you’ve never synced your smartphone with iTunes or iCloud

After erasing your iPhone, it’ll be as good as new. You have to set it up, restore your data, and re-download some content.

iPhone Stuck on Apple Logo

It can be quite a hassle when you notice that your iPhone is stuck on the Apple logo. Most times, it won’t even load the Home Screen. Your phone may have such an issue due to a failed iOS update, electronic jailbreak, retrieving data from backup, hardware problems, and more.

Luckily, when your phone is stuck on the Apple logo, it doesn’t mean it’s broken. You can fix the issue by forcing your iPhone to restart.

If your iPhone doesn’t turn on, consider conducting a factory restore. This option will erase all the data on your phone. Reinstalling your iOS can also help.

What’s more, you can try a DFU restore. It’ll overwrite any incomplete software with a new code, helping your phone recover.

iPhone Apps Freezing Randomly

Your apps can freeze and crash randomly. This can be annoying. The good thing is that you can easily sort it out. Since most apps tend to freeze or crash because they’re outdated, you should ensure your app is updated to the latest version.

iPhone Bluetooth Problems

Bluetooth is a vital part of any modern iPhone. It allows your iPhone to communicate with several accessories—from your wireless headphones to your Apple Watch and more. But sometimes, your iPhone may experience a failed Bluetooth connection.

Below are some steps you can take to fix your iPhone’s Bluetooth problems:

  • Ensure closeness to Bluetooth device
  • Turn Bluetooth on and off
  • Look out for connection prompts on your iPhone and the other connecting device
  • Forget the device and then reconnect
  • Restart your iPhone and connect the device
  • Disconnect from other Bluetooth devices
  • Use a manual connection
  • Update your iOS version
  • Reset your iPhone

Not Able to Back Up the Data

Your iPhone can fail to back up data to iCloud. To solve this problem, check if your iCloud storage is full. In case it’s full, try deleting some data from it, including unwanted games and photos. If you want to keep all your data, consider upgrading the storage plan.

iPhone Wi-Fi Problems

Is your iPhone Wi-Fi slow or keeps disconnecting? These iPhone 13 problems usually occur after an update and can be frustrating. Here are ways you can solve these issues.

  • Check router: If you’re far away from your Wi-Fi router and can’t get a signal, check to ensure you’re within range
  • Turn Wi-Fi on: Go to Settings>Wi-Fi and ensure it’s on (look to see if you have a blue checkmark beside your network name)
  • Enter your Wi-Fi password: It’ll help you join the network
  • Check your cables and connections: In case you still can’t connect to your network, ensure your router is linked to the modem and turned on
  • Restart your iPhone and router: When all fails, you make your smartphone and router start over

iPhone Activation Problems

When trying to set up your new iPhone, you may be unable to activate it properly. To fix this issue, first, ensure Apple’s systems are up and running on the company’s System Status page. If you see green next to iOS Device Activation, the services are working well.

In case you see the green symbol but still can’t activate it, confirm that your SIM card is properly inserted. Also, ensure you’re using the correct SIM card. You can also solve activation problems by resetting your iPhone or unlocking the activation lock.

A poor Wi-Fi connection may also be affecting your activation. Therefore, try checking the Wi-Fi network to see it is functional.

Not Charging

One of the common iPhone problems today is the battery not charging when plugged in. There are a couple of things you can do to solve this issue. First, you can wipe the charging port to remove dust or debris.

When the issue persists, you can check the connection cable to see if other cables are working in the USB plug or if the cable is working with other Apple devices. This can help rule out the problem. You can also attempt to force restart the device or try a factory reset.

Visit an Authorized Apple Service Provider if You Have iPhone Problems

If you’ve tried the aforementioned steps and your iPhone problems persist, you should contact a local Apple store to make an appointment for support.

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